Frequently Asked Questions
Everything you need to know about your Gentle Grip experience.
What is the standard shipping timeframe?
We process all orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international deliveries may take 7-14 business days depending on your location.
How do I return an item that doesn't fit?
We offer a 30-day hassle-free return policy. Simply visit our returns portal, print your prepaid shipping label, and send the item back in its original condition for a full refund or exchange.
What materials are used in Gentle Grip products?
We prioritize comfort and sustainability by using premium organic cotton, recycled polyester blends, and non-toxic dyes to ensure every garment feels soft against your skin.
How should I care for my garments to ensure longevity?
To maintain the quality of your items, we recommend machine washing on a cold, gentle cycle with similar colors and laying flat to dry. Avoid using bleach or high-heat tumble drying.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific destination.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing through Klarna and Afterpay.